FAQs

Who is Healthy.io?
In 2013 our founding team recognized that smartphone camera capabilities were rapidly accelerating as much of the world started taking and sharing selfies. ...
Fri, 27 Aug, 2021 at 7:27 AM
I don’t have a smartphone - what do I do?
If you have access to a smartphone via a relative, friend, neighbor or carer then you can carry out the test using their smartphone. If none of these option...
Fri, 27 Aug, 2021 at 7:26 AM
What do I do with my results?
Once you have completed the test at home using your smartphone app, you can securely share results  with your doctor directly through the app.  If any furth...
Fri, 27 Aug, 2021 at 7:25 AM
Will my information be kept private?
Protecting your privacy is our top priority. Our service is designed to operate under strict data laws following all HIPAA rules and regulations to keep you...
Fri, 27 Aug, 2021 at 7:24 AM
Is the test safe?
The test is completely safe and easy to take. Should you have any questions or encounter any issues please contact Healthy.io support via the app or by reac...
Fri, 27 Aug, 2021 at 7:23 AM
What is albumin and what does it have to do with my kidneys?
Albumin is a type of protein. Your body needs protein, but it should be in your blood, not in your urine.  If you have albumin in your urine, it may mean th...
Fri, 27 Aug, 2021 at 7:22 AM
I have an abnormal result, what does this mean?
This may mean that the ACR test has detected protein in your urine. Follow up with your doctor upon receiving an abnormal result for further clarification a...
Fri, 27 Aug, 2021 at 7:22 AM
What is an ACR test?
An albumin to creatinine ratio (ACR) test looks for particles of protein in the urine called albumin. The presence of these particles may suggest the fir...
Fri, 27 Aug, 2021 at 7:21 AM
What is the Kidney Check test?
A home albumin to creatinine ratio (ACR) urine test that allows you to check your kidney function using a test kit and a smartphone app. The test looks for ...
Fri, 27 Aug, 2021 at 7:20 AM
What is kidney damage?
Kidney damage is an ongoing condition where your kidneys don’t work as well as they should. If untreated, kidney damage can lead to heart disease, stroke, k...
Fri, 27 Aug, 2021 at 7:18 AM